Retail & Ecommerce
We automate your entire ecommerce back-office — inventory, vendors, fulfilment, and analytics — so you can focus on customers and growth, not spreadsheets.
We understand the daily grind.
Ecommerce operators are stuck bridging gaps between tools, vendors, and data. We automate the messy middle so you can reclaim your time.
Manual Coordination
Managing vendor coordination and customer messages manually leaves teams firefighting instead of building. We replace manual follow-ups with autonomous agents.
Fragmented Visibility
No single view forces constant switching between WhatsApp, Excel, and Shopify. We unify your data streams into one dashboard for real-time clarity.
High Manpower Costs
Repetitive tasks balloon headcount, making every growth spurt feel like a hiring spree. Our automations handle the volume of 5+ full-time ops reps.
Automations Tailor-Made for Ecom Ops
Comprehensive workflows that eliminate manual effort across the journey.
Turn dormant data into active revenue with behaviour-based triggers.
- Lifecycle Campaigns: Auto-trigger welcome, reorder, and re-engage flows via WhatsApp/Email.
- Abandoned Cart Recovery: Intelligent multi-channel reminders and dynamic ad sync.
- Segmentation: Auto-segment customers by LTV and action history for 1:1 personalisation.
- Win-Back Automation: Detect inactive buyers and send high-intent offers automatically.
Never oversell or under-promote with real-time stock orchestration.
- Multi-Channel Sync: Real-time inventory updates across Shopify, marketplaces, and physical stock.
- Ad-to-Inventory Auto-Pause: Automatically pause Meta/Google ads when stock drops below threshold.
- Demand Forecasting: Predict upcoming order spikes using ad spend and seasonal trends.
- Low Stock Alerts: Instant notifications to procurement teams before stock-outs happen.
Speed up the cycle from click to delivery with intelligent routing.
- Smart Order Routing: Direct orders to the closest warehouse or vendor automatically.
- Auto-Tracking Updates: Push real-time WhatsApp status updates at every courier milestone.
- Return Approval Flows: AI verifies return eligibility and triggers approval/rejection instantly.
- Carrier Performance: Real-time monitoring of courier SLA and delivery success rates.
Automate the communication bridge with your production partners.
- Manifest Sharing: Auto-generate and send pickup manifests to vendors via WhatsApp/Email.
- Collection Follow-ups: Autonomous nudges to vendors for delayed shipments.
- SLA Scorecards: Track vendor turnaround time and error rates for monthly performance reviews.
- Automated PO Issuance: Create and send Purchase Orders based on dynamic reorder points.
Get a unified view of your true profitability and efficiency.
- Unified Ops Dashboard: Combine ROAS, Fulfilment, Returns, and Finance in one view.
- Anomaly Detection: Flash alerts for sudden return spikes or payout discrepancies.
- Real-time ROI Tracking: Track true profitability per SKU, factoring in return costs and ad spend.
- Customer Sentiment: AI analysis of customer tickets and reviews to flag operational issues.
Eliminate reconciliation nightmares and COD headaches.
- COD Verification: Auto-verify COD orders via WhatsApp before fulfilment to reduce RTO.
- Payout Reconciliation: Match settlement reports from Shopify/Marketplaces with actual bank credits.
- Invoice Processing: AI extracts and logs vendor invoices to your accounting software instantly.
- Payment Error Tracking: Identify and flag failed or double payments in real-time.
Common questions
What parts of ecom operations do you automate?
How long does implementation take?
Do I need to change my warehouse or tools?
How do you handle vendor communication?
Is this suitable for small bootstrap brands?
Interested in retail & ecommerce?
Tell us about your use case. We will assess whether this service fits and how to get started.
