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Voice AI

Conversational AI Agents

Deploy intelligent AI agents that handle conversations, take actions, and respond naturally across voice, text, and beyond. 24/7 automation for sales, support, and customer engagement.

Voice AIChatbotsNLP
Integrations

Seamlessly Integrate with your tech stack

With native and external connectivity to any CRM, telephony, automation platform, and database, building and deploying omnichannel voice and chat agents has never been easier.

  • 400+ pre-built integrations
  • Custom API connections
  • Enterprise-grade security
Mailchimp
HubSpot
Pipedrive
Zoho
Salesforce
Freshworks
Google
SAP
Calendly
Slack
Microsoft
Zoom
Twilio
Jira
Zendesk
Airtable
Intercom
ClickUp
Linear
Notion
Shopify
Stripe
Asana
Trello

Need another integration? We can connect custom telephony APIs, private CRMs, and internal business tools.

Use Cases

Built for every team

From startups to enterprises, AI agents transform how teams handle customer conversations — across every industry and use case.

Sales Teams

Automate lead qualification, follow-ups, and appointment scheduling. Scale your sales efforts without scaling your team.

Cold calling automationLead qualificationMeeting scheduling

Customer Support

Provide 24/7 instant support, handle common inquiries, and escalate complex issues seamlessly to human agents.

24/7 availabilityInstant responseSmart escalation

Healthcare Providers

Schedule appointments, send reminders, conduct patient surveys, and handle routine inquiries efficiently.

Appointment schedulingPatient remindersHealth surveys

Real Estate

Qualify leads, schedule property viewings, answer inquiries, and follow up with potential buyers and sellers.

Lead qualificationViewing schedulingFollow-up calls

Restaurants & Hospitality

Take reservations, confirm bookings, handle cancellations, and collect customer feedback automatically.

Reservation managementBooking confirmationsCustomer feedback

E-commerce

Handle order inquiries, process returns, conduct post-purchase surveys, and provide instant customer support.

Order supportReturn processingPost-purchase surveys

Financial Services

Handle compliance calls, schedule consultations, verify accounts, and answer product inquiries at scale.

Compliance callsConsultation schedulingAccount verification

Education & Training

Automate student enrollment, course reminders, and program information across voice and chat.

Student enrollmentCourse remindersProgram information

HR & Recruitment

Screen candidates, schedule interviews, handle FAQs, and deliver onboarding flows autonomously.

Candidate screeningInterview schedulingOnboarding automation
Channels

Deploy everywhere your customers are

A single agent that operates across voice calls, WhatsApp, web chat, SMS, and mobile apps. One conversation history, consistent responses, seamless channel switching.

Telephony

Deploy to any provider including Twilio and Vapi. Full voice AI with natural pauses and tone awareness.

Web Widget

Embed directly on your website for instant engagement. Custom branding, proactive triggers, session memory.

WhatsApp Business

Full conversational commerce and support on WhatsApp — voice notes, images, carousels, and quick replies.

Mobile SDKs

Native integration for iOS and Android apps. In-app voice and chat with the same knowledge base.

Call Intelligence

Complete call intelligence

Every conversation automatically analysed, summarised, and synced to your CRM. Full visibility into what your AI is doing and how customers respond.

Full Conversation Insights

Get complete visibility into every AI-handled call. Understand customer intent, resolution rates, and identify optimisation opportunities.

📈98%Resolution Rate
⏱️2.5mAvg Call Time
🎯4.8CSAT Score

SOP Compliance

Customer Identified
Intent Captured
Action Completed
Follow-up Scheduled

AI Performance Scoring

Track how well your voice agent handles different conversation types.

94%
Resolved
5%
Escalated
1%
Dropped

Smart Alerts

Get notified when callers show frustration, requests need escalation, or unusual patterns emerge.

Emotion Detection

Understand caller mood in real-time to adapt responses and improve satisfaction.

Satisfied82%
Neutral45%
Frustrated12%

Auto Summaries

Every call automatically summarised with key details, action items, and next steps.

TimeTypeStatus
9:42 AMBookingDone
10:15 AMQueryOpen
11:03 AMComplaintEscalated

CRM Auto-Sync

Call data, notes, and outcomes automatically pushed to your CRM in real-time.

Synced to HubSpot
Salesforce
Pipedrive
Zoho CRM

What gets captured on every conversation

Full transcript with speaker-level timestamps
Intent classification and topic tagging
Sentiment scoring per conversation turn
Escalation trigger detection and flagging
SOP compliance checklist results
Automatic CRM sync with call summary
Conversion and outcome tracking
Custom KPI tracking per campaign
Alert on frustration or complaint signals
AI Intelligence

Beyond scripted responses

These agents understand context, take actions in your systems, and escalate to humans when it matters. Not a decision tree — a genuine conversational partner for your customers.

Natural understanding

Multi-language comprehension, context retention across turns, and intent detection beyond keywords.

Action execution

Book appointments, process orders, update CRM records — directly from the conversation.

Smart escalation

Hands off to humans with full conversation context when the situation requires judgement.

Continuous learning

Improves from conversation logs, feedback signals, and outcome data over time.

FAQ

Common questions

What channels can the AI agent operate on?
Our agents deploy across phone calls, WhatsApp, SMS, web chat, Slack, Microsoft Teams, and mobile apps. All channels share the same conversation context and knowledge base.
Can the agent take actions in our systems?
Yes. Agents can book appointments, update CRM records, process orders, send emails, create support tickets, and execute any action available through your connected systems.
How does human escalation work?
When the agent encounters a situation that requires human judgment, it transfers the conversation with full context — including intent summary, customer history, and recommended actions — so the agent picks up without the customer repeating themselves.
How quickly can we go live?
Most conversational AI projects go live within 2-4 weeks. Simple FAQ and booking agents can launch in under a week. Complex multi-system integrations typically take 4-6 weeks.
Do you support multiple languages?
Yes. Our agents support multilingual conversations and can switch languages mid-conversation based on customer preference.

Interested in conversational AI?

Tell us about your use case. We will assess whether this service fits and how to get started.

If you have any questions, ask us.

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